Support
Questions, problems, ideas — we read everything. Email cruisefmservice@gmail.com and you'll hear back quickly.
Nothing plays when I press Start Drive
Spotify only lets Cruise FM take over once the Spotify app is awake. Open Spotify, play any song for a second, then come back and press play. This is a Spotify rule, not a bug — the app will remind you when it happens.
Music control needs Spotify Premium
Spotify allows in-app playback control only for Premium accounts. Without Premium (or on other platforms like YouTube Music), Cruise FM runs as the visual companion: play your music in your own app, and cruise with the visuals over the top.
A station asks me to add a playlist
Every station owns its own sound. Tap Add Playlist on the station and pick one of yours — or paste any Spotify playlist share link (in Spotify: playlist → ⋯ → Share → Copy link). Every drive on that station will play it.
The screen dims while I drive
That's Auto-dim, saving your battery like a car head unit — tap the screen to wake it. You can switch it off in Profile → “Auto-dim while driving”.
How do I delete my data?
Profile → Account Settings → Delete My Data. It disconnects Spotify and wipes everything stored on your phone. There is no Cruise FM account and no Cruise FM server — see the Privacy Policy.
Something else?
Email cruisefmservice@gmail.com with what happened and (if you can) a screenshot. Fixes usually ship within days — sometimes overnight.